http://www.meshmarketing.ca November 17, 2010 | Toronto, Canada Tue, 16 Nov 2010 13:59:43 +0000 hourly 1 http://www.meshmarketing.ca/schedule/thomas-knoll/#comment-19 mesh conference – connect | share | inspire » Blog Archive » Social Media and Customer Service Mon, 15 Nov 2010 21:56:07 +0000 http://www.meshmarketing.ca/#comment-19 [...] things companies need to consider when trying to provide personalized service in a digital world? Thomas Knoll, community architect for Zappos, is going to explore some of the key lessons that he has learned, and advice about the tools that [...] [...] things companies need to consider when trying to provide personalized service in a digital world? Thomas Knoll, community architect for Zappos, is going to explore some of the key lessons that he has learned, and advice about the tools that [...]

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